Lawful practice
We operate within applicable law and do not present ourselves as a police, court, regulator or statutory investigation agency.
Clear roles, lawful practice, safeguarding and responsible stewardship.
We operate within applicable law and do not present ourselves as a police, court, regulator or statutory investigation agency.
People who are vulnerable, including children and persons seeking support, should be treated with care, privacy and dignity.
Where a matter requires a lawyer, doctor, counsellor, statutory authority or other specialist, we support appropriate referral.
We promote lawful RTI awareness and referral; formal RTI applications and appeals belong to the statutory process.
India Code →Human-rights complaints can be directed to competent commissions or authorities. We provide awareness and referral rather than statutory adjudication.
NHRC source →Child-safeguarding matters require child-centred, lawful referral and must not be handled as an informal investigation by the Trust.
POCSO →Eligible persons may approach Legal Services Authorities for legal aid. AURA may guide people toward the appropriate authority.
NALSA →We apply privacy-conscious principles to information received through the website and email. Applicable statutory requirements depend on the processing context and commencement of provisions.
DPDP Act →The Whistle Blowers Protection Act, 2014 has been notified, but the Government stated in 2025 that the Act had not been brought into force under section 1(3). AURA therefore does not claim statutory authority under it.
Government statement →AURA CLARION will refer to current Acts, Rules, notifications and Government Orders rather than relying on outdated summaries. For Andhra Pradesh Government Orders, users can verify the current order on the AP Government GOIR system; for central legislation, use India Code and the relevant ministry or statutory body.